Empregos em Mozambique
Operation Manager (Portuguese Speaker)
Alliance InternationalMaputo, Mozambiqueagente de atendimento de call center - emakwa (m / f) - 40 vagas
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Alliance InternationalMaputo, MozambiqueAlliance International Security Consulting is a leading provider of bespoke security services. At the core of our approach is a commitment to integrity and professionalism, with a team of international experts who bring a wealth of experience and knowledge to every engagement. Our customized solutions are designed to meet the unique security needs of each client, and we are dedicated to delivering exceptional results through a combination of expertise, technology, and unparalleled service. Whether you require personal protection, security assessments, or risk management services, Alliance International Security Consulting is your trusted partner for securing what matters most.
We are a premier security company with a strong presence in Europe, Middle East, and Africa. We have established three regional offices to provide comprehensive security solutions to our clients. Our team consists of international subject matter experts who bring decades of experience and a passion for their craft to the table. Our experts provide innovative and effective security strategies that help protect our clients' assets, people, and reputation. With our commitment to excellence, we are confident in our ability to meet the evolving security needs of businesses, governments, and individuals.
What makes Alliance International different and unique is our focus on providing precisely designed and highly crafted services, ensuring a long and healthy partnership with our stakeholders across the globe
The Role
Job Summary
The Operations Manager – Mozambique oversees the day-to-day operations of the organization under the direction of the Regional Managing Director-Africa. This role focuses on ensuring the company's success and growth in Africa, monitoring security conditions, and making appropriate recommendations. The Operations Manager is responsible for a variety of functions, including strategic planning, customer support, project execution, and team supervision.
Major Responsibilities
- Strategic Implementation : Design and implement effective business strategies and procedures.
- Goal Setting : Establish comprehensive performance and growth goals.
- Customer Engagement : Convert inquiries into orders and enhance customer satisfaction through improved support processes.
- Project Management : Oversee existing and future projects, ensuring successful execution.
- Team Leadership : Supervise staff across various departments, managing daily operations and delegation.
- Budget Management : Manage operational budgets to promote profitability and sustainability.
- Company Culture : Ensure policies that align with the company’s culture and vision are implemented.
- Operational Oversight : Monitor daily operations and staff performance across all departments (IT, Marketing, Sales, Finance).
- Performance Evaluation : Analyse and interpret performance data and metrics to evaluate effectiveness.
- Reporting : Prepare and submit reports and feedback to the Managing Director on key issues.
- Fundraising Support : Assist the RMD in fundraising ventures whenever needed.
- Expansion Participation : Engage in expansion activities including investments, acquisitions, and partnerships.
- Vendor Management : Manage relationships with partners and vendors.
- Travel : Be prepared to travel locally and regionally within Africa.
Authority
Ideal Profile
Qualifications
Please submit your application at info@allianceint.com alternatively visit www.allianceint.com and submit your CV at the career tab.
What's on Offer?