Hospitality Trainer

An exclusive island lodge in Mozambique's Bazaruto Archipelago is seeking an experienced and people-focused HOSPITALITY TRAINER to lead the development of its in-house trainees and team.

This role blends structured classroom learning with hands-on, on-the-job coaching, and is ideal for someone who genuinely enjoys building people up and watching them grow into confident hospitality professionals. You'll work closely with lodge management to shape a training programme that reflects real operational needs, while guiding trainees through to full qualification.

Core Criteria:

• Relevant hospitality qualification
• Minimum 3-5 years experience in hospitality operations, including exposure to both Front Office/Guest Services and Housekeeping
• Previous experience in training, coaching, mentoring, or staff development
• Proficient in Microsoft Office and training administration
• Excellent written and verbal communication skills in English and Portuguese required
• Training or Adult Education qualification advantageous
• Experience with accredited learning programmes advantageous
• Previous experience within luxury hospitality or lodge operations advantageous

Candidate Responsibilities:

• Deliver a structured hospitality training curriculum through classroom instruction, practical demonstrations, and on-the-job coaching
• Conduct training across Front Office, Housekeeping, Food & Beverage, guest experience standards, and professional communication
• Monitor trainee progress and provide ongoing feedback and coaching
• Assess trainee competency through practical and theoretical evaluation
• Work alongside operational teams to deliver hands-on training in real work settings
• Maintain accurate training records, attendance registers, and assessment results
• Coordinate assessments and support trainees through to certification
• Partner with lodge leadership and department heads to identify training needs and enrich course content
• Coordinate guest speakers, demonstrations, and mentorship input from the management team
• Support existing employees through ongoing development pathways and career growth opportunities
• Foster a culture of continuous learning across the lodge
• Stay current on hospitality training trends and methodologies, refining the programme over time

This is a live in position